Frequently Asked Questions
Q1: What's your warranty policy?
We offer 12 years warranty for materials and processing, and 25 years warranty for extra linear power output.
Q2: Are you a factory or trading company?
We are a factory with more than six years of experience in producing solar energy series products. You are welcome to visit our factory.
Q3: Can you support OEM and field installation?
Yes, as a professional solar system manufacturer, we can provide customers with OEM and on-site installation, comprehensive support, and after-sales services.
Q4: How does your factory conduct quality control?
Quality first. We have a professional QC team to control the quality strictly. Only when the quality meets the requirements, will it be packaged out of the factory.
Q5: Which type solar modules you can offer?
We can offer many kinds solar panels, such as P-Type PERC/N-Type HJT/N-Type TopCon/back contact/high transmittance solar panels.
Q6: How can I do if I need more help with the order?
You can chat with our sales online or send an inquiry, we will respond to you immediately to share more details.