1. Q: Are you a manufacturer or a trader?
A: We are a manufacturer, our factory was established in 2014, focusing on the customization and production of wire harnesses. Our products are very rich, and our production equipment and inspection instruments are also very complete to meet various customization needs and quality assurance.
2. Q: How can I get a product quote and how to customize the wiring harness?
A: Since our products are customized, please provide the customized specification information you need first, such as: the required connector model specification, wire model specification, wire length, and whether it is a single-end or a double-end connector. Alternatively, you can also provide drawings or samples.
3. Q: What is your customization process?
A: Customer requirements (communication confirmation) - Our engineers review - Make drawings - Sales confirmation - Customer confirmation - Prepare raw materials - Make samples - Test samples - Send samples.
4. Q: How long will it take to deliver?
A: After receiving the order demand, according to the product type and complexity, products with stock materials will be shipped within 3 days, and fixed products without stock will be shipped within 1 to 3 weeks.
5. Q: How to ensure product quality?
A: We can make samples for you first. You can confirm that there is no problem after receiving the samples and then place an order. Our production process and quality control are very strict, and we will conduct 100% inspection and testing before shipment.
6. Q: How to guarantee the after-sales service of the product?
A: If the quality of the product received is defective and we are responsible, we will reship it for you.