Q
Do you have any Certificates?
Yes, we have CE, ROHS, FCC; UL for the adapter and MSDS for the battery. If you request any other certificate, we will help to get it.
Q
How about the shipping days and shipping cost?
We work with a cooperated freight forwarder. Express shipping takes 6-8 days; Normal Air Shipping takes 15-20 days; Ocean shipping takes approximately 60 days. Shipping cost will be confirmed based on the order quantity.
Q
What software services can you provide?
We have different software solution options for different clients. Please share your specific requirements with us, and we will recommend the most suitable option for you.
Q
What is the warranty for the battery and station?
We offer a half-year warranty for the battery and a 1-year warranty for the station. If there are any quality issues during the warranty period, we will provide accessories for repair or completely new hardware.
Q
Do you support custom OEM/ODM service?
Yes, we provide full OEM/ODM services. As long as you tell us your specific needs, our team will design and customize the products for you.
Q
What is your factory capacity and R&D cycle?
We are a large high-tech enterprise factory with a monthly production capacity of over 50,000 units. Our R&D team consistently develops and launches new products every quarter.
Aryam Energy
