FAQ
Q1
I want to buy your products, how can I pay?
You can pay via T/T, L/C, WEST UNION, ESCROW, PAYPAL, etc. Especially ESCROW, which is safe, secure and highly effective.
Q2
How can you guarantee the quality?
We offer a one-year warranty against the B/L date. If you encounter any quality problems, we promise to replace the goods or return your funds.
Q3
If we don’t find what we want on your website, what should we do?
You can email us the descriptions and pictures of the products you need, and we will check if we can provide them. We develop new items regularly, and some of them may not be uploaded to the website immediately. Alternatively, you can send us a sample, and we will develop it for bulk purchasing.
Q4
Can we buy 1 pc of each item for quality testing?
Yes, we are glad to send 1pc for quality testing if we have the specific item you need in stock.
Q5
What is your standard production lead time?
Normally, the production lead time takes around 30 to 45 days after receiving the deposit. The exact lead time depends on the specific items and order quantities.
Q6
Do you test all your goods before delivery?
Yes, we conduct 100% strict testing and quality inspection on all products before shipment to ensure high performance and safety.